Contact and support

Tell us what the supplier sent.

Questions about a diagnostic, managed onboarding, an existing engagement, privacy, or billing all start with the same support inbox.

Email support

support@catalogsteward.com

For the fastest triage, include your store platform, file format, approximate number of rows or variants, update frequency, and the outcome you need. Do not email passwords, API credentials, payment card information, or other secrets.

Open an email
Business information

Homie Lab Inc.

517 Richmond St East Suite 1015
Toronto, ON M5A 1R4
Canada

CatalogSteward is a product operated by Homie Lab Inc. This is the business responsible for contracts, privacy requests, and legal notices concerning CatalogSteward.

What happens to an emailed file?

The free diagnostic does not upload files. If you voluntarily email or otherwise provide a supplier file for managed onboarding or support, Homie Lab Inc. will use it only to assess or deliver the requested service, subject to our Privacy Policy and any written order or statement of work.